Providing excellent service and exceeding client expectations is the key to our success! See what some of our clients have to say about our performance and service standards:
Quotes:
“We thoroughly enjoy our working relationship with Crosby. The staff is knowledgeable, friendly and always responsive to our needs.”
Stephen F. Salvo, Anna Jaques Hospital
“I have been very impressed with every thing at Crosby Benefits. Since moving to Crosby, I have been receiving “thank you” emails instead of complaints. The employees also love the direct pay parking option and the email notification system for monthly orders. Customer Service has been great and has allowed me to stay out of the loop between the employees and customer service.”
Alice Chiocchio, Brown Rudnick
“When I took my current position, it was obvious that some changes were needed. Past experience with Crosby made me confident of a smooth transition to timely, accurate reporting and services tailored to our compliance requirements. The switch to
Crosby has made a world of difference. Knowing that our administrative requirements are being handled right the first time, every time gives me peace of mind.”
Beth Jacobson, Office Environments of New England
“Crosby has been a valuable business partner in designing, customizing and administering several complex and innovative benefit plans. Our employees have access to accurate and
timely information both through online tools and traditional customer service methods.”
Michael S. Dimenstein, Yale New Haven Health
“Crosby, without prompting, approached Morton Hospital with a significant savings in their annual expense for life and long term disability insurance.”
Peter Shiel, Morton Hospital