Who We Work With

“We are an extension of each client's human resource department to offer more bandwidth and a broader knowledge base.”

We do more than simply work with our clients, we partner with them. We are an extension of each client's human resource department to offer more bandwidth and a broader knowledge base.

Crosby offers professionally managed services for clients ranging from 25 to over 25,000 employees. All of our clients appreciate our hands-on, personalized service. We have clients from virtually all industries, including the manufacturing, hi-tech, bio-tech, municipal, banking, retail and insurance sectors. However, we have a particularly strong presence in the health care, higher education and financial services industries.

We understand the uniqueness of each environment and culture and commit ourselves to designing and providing specialized programs to address the particular needs of each client.

Q:

What does the future hold for health and welfare benefits?

Harvey Crosby:

Tough challenges lie ahead. It's becoming clear that employees will need better information and better tools to make informed choices. Providing that information and those tools will increasingly become the responsibility of the employer. Adding to that mix is the growing complexity in benefits regu...

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“Crosby has been a valuable business partner in designing, customizing and administering several complex and innovative benefit plans. Our employees have access to accurate and timely information both through online tools and traditional customer service methods.”

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Specialized Back Office Services

An insurance company had won a new client but needed to provide services it was not currently offering. This insurance company (we'll call them ABC Risk) needed a partner which could quickly setup and provide very specialized customer service and coordination to integrate with its life insurance ser...

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