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Did
You Know . . .
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. . . Crosby offers valuable
online tools for participants and employers utilizing our
Reimbursement and Commuter Benefit services.
To learn more, please email your Crosby consultant: Darla Rosenfeld, Linda
Fulton or Max Crosby, to learn about available
training options.
.
. . You can streamline your commuter program and add revenue?
> Quick Implementation
> Easy-To-Use
> All Major Metro Areas Covered
> Fully Automated
.
. . We can manage your HIRD Form process?
Are
you complying with your 30-day deadlines?
> After Open Enrollment
> New hires who turn
down coverage
> Employees who drop coverage
Our process is designed to distribute, track and store Employee HIRD
Forms so that you don't have to.
For more information about any of our services, please contact Jean
Sicurella via email or call 617-630-0496.
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Get
A Team Roster
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We use a client-centered team approach to best meet your
needs. For your team roster, please email us here.
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Get Immediate Results w/ Daily Claims
Processing
Boost Participant Satisfaction With Fast Claims Turnaround
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 Speedy claims processing times have long been a goal at Crosby
and our reimbursement claims processing times have never been faster.
The average turnaround time for a claim to be processed, once
received, is 1.16
days (data
as of February 28th). Reimbursements are then distributed
to participants via direct deposit or a paper check within 1.04 days (applicable
for clients using our daily reimbursement of claims
option). This means that once a claim is received into our processing
queue, a participant can expect their claim to be paid and
distributed within about two
business days (mail delivery and bank processing
times may vary).
We encourage
daily reimbursement of claims. If you do not already take advantage
of our quickest claims processing frequency and would like
to make a change, please email Darla Rosenfeld.
Don't forget to help us promote our Go Green! program,
offering E-Communications and Direct Deposit. Enrollees will benefit
by receiving many communications via email and of course, faster
claim payments. Participants may sign up via MyCrosbyBenefits.com.
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Lock Box / PO Box Changes Coming
Soon
Improved Processes, Functionality, Efficiency Are On The Way
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 Effective June 30, 2011, Crosby will be closing its PO Box
929125, Needham, MA 02492. We began our transition away from this PO
Box on January 1, 2010. We have updated our forms and websites to
reflect this change. FSA and HRA reimbursement requests should be
mailed to: PO Box 25172, Lehigh Valley, PA 18002-5172 (our FSA/HRA
scanning vendor). Postcards with this new address have been mailed to
those who sent mail to the 929125 box since June, 2010. Tuition
Reimbursement request should be mailed to: 27 Christina Street,
Newton, MA 02461.
 As communicated in our last newsletter, we're now in the process
of transitioning to our new banking partner, Rockland Trust. By
partnering with Rockland, Crosby aims to improve its internal
processes, reduce costs, and offer new capabilities. With this change
comes a new bank lockbox address (for receiving COBRA and other
direct bill payments):
"Client Name"
c/o Crosby Benefit Systems
PO Box
981401
Boston, MA
02298-1401
Payments sent to the "old" PO (Lock) Box will be forwarded
for six months. Clients utilizing their own lockbox will not be
affected.
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News In Brief . . .
Recent Changes Making Headlines
Across The Nation
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 ♦ In February, the IRS reversed its position on breast pumps and
supplies that assist in lactation. These items are now eligible for reimbursement
through Flexible Spending Accounts IRS Ruling 2011-14. Crosby has made the necessary
changes to processing rules and updated the CrosbyBenefits.com
list of eligible medical expenses.
♦ Senator Kay Bailey Hutchison (R-TX) and
Representative Erik Paulsen (R-MN) recently introduced proposed
legislation to repeal the National Health Care Reform requirement
that all over-the-counter (OTC) medications and drugs be prescribed
by a physician to be eligible for reimbursement through a Flexible
Spending Account (FSA), Health Reimbursement Arrangement (HRA) or
Health Savings Account (HSA). The proposed bill would also eliminate
the $2,500 FSA maximum, set to become effective on January 1, 2013.
♦ In determining the amount of the Dependent
Care Tax Credit, for taxable years beginning after 2002 and before
2011, a taxpayer may take into account $3,000 of employment-related
expenses for one qualifying individual and $6,000 for two or more
qualifying individuals. For taxable years beginning after 2010, the
limits will change to $2,400 for one qualifying individual and $4,800
for two or more qualifying individuals.
Depending on the taxpayer's adjusted gross
income (AGI), the taxpayer may receive a tax credit ranging from 20%
- 35% of eligible employment-related expenses for taxable years
beginning after 2002 and before 2011, and from 20% - 30% of eligible
employment-related expenses for taxable years beginning after 2010.
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