Description: Crosby Logo

800.462.2235 |
27Christina Street, Newton, MA 02461




CROSBY C o n n e c t i o n : June 2013

Commuter Platform Enhancements

Crosby Joins The WageWorks Family

Health Insurance Exchange Guidance

Go Green! Go Paperless!




Commuter Order Platform Enhancements - July 2013

Redesigned & Simplified User Interface with Additional Features


Description: is excited to announce that enhancements to our commuter benefits ordering platform will be launched in mid-July. These updates will simplify the ordering process and add improved functionality and support features all within a brand new look. Participant shopping carts will not change nor will orders need to be placed again.

Our commitment to our participants continues with these enhancements. Email communications with more specifics about the July changes will be sent to individual commuter clients and participants.

Highlights Include:

* Location mapping will offer commuting options based on home & office locations with Google Maps integration

* An expanded "My Account" section

* Multi-lingual options for the site in English and Spanish with the click of a button

* Improved help section with downloadable documents available

* Recurring options by product available in the shopping cart

New Order Summary Page:

Description: FCN Order Summary

New Order Detail w/ Recurring Options:


Description: Order Detail




Jul 4: Our offices will be closed.

Sep 2: Our offices will be closed.



Did You Know . . .


. . . You can streamline your commuter program and add revenue?

> Quick Implementation

> Easy-To-Use

> All Major Metro Areas Covered

> Fully Automated


For more information about any of our services, please contact Darla Rosenfeld via email or call 617-630-0468.



Get A Team Roster


We use a client-centered team approach to best meet your needs. For your team roster, please email us here.


Crosby Now a Division of WageWorks

Continuing to Deliver Quality and Excellence


Description: Crosby_WW_LogoAs a follow up to our announcement last month, Crosby Benefit Systems became a part of WageWorks, Inc. (NYSE: WAGE) on May 1, 2013. WageWorks is a leading benefits administrator for consumer-directed health, commuter and other employee spending account benefits, including FSAs, HSAs, HRAs, parking and transit programs.

Crosby chose to become a division of WageWorks to benefit from the extensive expertise, technology, and service resources a leading national administrator can offer. Crosby will continue to provide service to clients and participants from our office in Newton. We will operate as a local office, with close ties to our clients. Our phone numbers, websites, contact information and staff will remain the same.

Over the next 2-3 months, you will see some administrative improvements and changes with regard to our branding. For example, our new name is Crosby Benefit Systems, a Division of WageWorks, Inc. and our logo will be updated to show this. Reimbursement Account checks will include our new name starting in July and we will also send you Compliance Alerts from WageWorks as they become available.

We will continue to keep you apprised of any changes. If you have any questions about this transition, please don't hesitate to contact your client consultant: Darla Rosenfeld, Linda Fulton or Max Crosby.



Health Insurance Marketplace Guidance 

New Notifications Due to Employees by October 1st


Description: COBRA ImageThe Department of Labor issued Technical Release 2013-02 providing temporary guidance regarding the employer notice requirement to employees concerning marketplace availability.

The guidance states that current employees must receive notifications by October 1, 2013 and employees hired on or after October 1, 2013 must be notified at the time of hire. This guidance also announces the availability of a model notice to employees of marketplace coverage options.

Crosby can assist with the distribution of this notice to employees in order to satisfy the compliance requirements. In addition, the Department of Labor has provided an updated model COBRA election notice for group health plans for including information regarding alternative health coverage offered through the marketplaces. We will automatically update our COBRA Notification Packets in accordance with regulation guidance.

For assistance in fulfilling the notification requirements or if you are interested in other administrative or compliance services, please contact Darla Rosenfeld at 617-630-0468 for more information.



Go Green! Go Paperless!

Reduce Outbound Paper Flow 


Description: GoGreen_SmaillGo Green! Go Paperless! Thank you to those clients who've already converted to paperless. We are committed to moving our clients to a paperless process flow so that we can keep costs down and reduce the amount of paper used to communicate with participants, thus generating less waste.

What you can do to help: Crosby will provide an article or language that you can use in your newsletter or on your employee website to help us publicize this effort.

We look forward to new initiatives and greater participation in the future.

Superior Outsourced Benefits Administration


Since 1976, Crosby has developed benefit programs for over 500 organizations. Crosby has built its stellar reputation by focusing on the design and delivery of quality benefit services. Crosby offers a wide range of benefit related services including: FSA, HRA, HSA, COBRA, Commuter Benefit Plans, Enrollment & Eligibility, Direct Billing, Tuition Reimbursement as well as customized services. Crosby is dedicated to its "High Tech and High Touch" approach, focusing on quality, customer service and creative solutions.


The Crosby Connection Newsletter is intended for Crosby Client Contacts.

2013 Crosby Benefit Systems